This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We have an exciting opportunity for a professional and client-focused Receptionist to join our team in the Manchester office. At first point of contact for our valued clients, you’ll play a pivotal role in delivering exceptional service and creating a welcoming atmosphere that reflects our commitment to excellence. In this role, you will greet clients with warmth and professionalism, manage incoming calls and enquiries, and ensure seamless coordination of daily operations. This is a permanent, full-time role and requires 5 days in the office at our Manchester office working 9.00 am to 5.00 pm.
Job Responsibility:
Meeting and greeting clients, offering refreshments, and ensuring rooms are available
Handling telephone enquiries and ensuring they are dealt with effectively
Liaising with contractors or couriers visiting the office
Car park management for allocated spaces
Booking meeting rooms through teams / Outlook calendar
Processing invoices through the COUPA system
Maintaining the office calendar with all internal and external appointments for all colleagues
Email management
Dealing with incoming post, saving using the electronic filing system and distributing to the office
General electronic filing and any other appropriate duties that may be required
Arranging refreshments / lunches when required
General office duties – ensuring fridges are fully stocked / coffee machines are set up and the meeting rooms are tidy
Issuing security passes for staff and visitors
Providing support to the team with regards to parking / travel / hotel arrangements, checking, and sending confirmations
Health and Safety / Fire Safety roles
Ordering stationery supplies to ensure sufficient stock
Other ad hoc duties as and when required
Requirements:
Previous experience working within a reception environment or client facing role
Highly client-driven, able to build and maintain professional relationships with colleagues
Experience in delivering a consistently elevated level of customer service
Experience with MS Word/Outlook/Excel
Professional telephone manner
Nice to have:
Adaptable and able to deal with the changing needs of the business
Knowledgeable and competent with to navigate technology-based systems
Strong ability to multitask and work well under pressure
What we offer:
A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services