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Receptionist

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OysterLink

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Location:
United States , Louisville

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

18.00 USD / Hour
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Job Description:

StoryPoint Middletown is a distinguished senior living community located at 500 Meridian Hills Dr, Middletown, KY 40243. As part of the StoryPoint family, this community is dedicated to providing high-quality, supportive living environments tailored to the needs of seniors. StoryPoint Middletown emphasizes compassionate care, innovative programs, and a welcoming atmosphere that fosters a true sense of community among residents. The organization values integrity, respect, and professionalism, creating a workplace where employees are empowered and motivated to grow. The company operates in the senior living sector, providing both assisted living and memory care services in a modern, well-equipped facility.

Job Responsibility:

  • Answer all telephone calls and properly transfer calls to the appropriate department
  • daily resident check in
  • answering routine telephone inquiries
  • greet all residents and guests in a courteous and professional manner
  • provide 1440 experience to our senior residents
  • distribute applications to prospective employees
  • refer all prospective residents and families to the Leasing Team
  • sort and deliver all mail, internal messages and packages to residents and staff
  • knowledge of resident apartments, in-house facilities and local information
  • reserve the private dining area for residents and guests
  • collect work orders and information for the maintenance director
  • know emergency call system and emergency procedure (fire, medical, and police)
  • perform all accountabilities in a timely and efficient manner following company policies and procedure
  • work independently in a professional atmosphere
  • keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken
  • assist with accounting duties as assigned by Property Administrator
  • dress in a professional manner and wear name tag
  • as a receptionist, always maintain a positive attitude which supports team performance and productivity

Requirements:

  • High school diploma or equivalent
  • one to three years related experience and/or training
  • excellent Microsoft Office skills
  • ability to communicate effectively
  • capability to stand for extended periods
  • ability to occasionally lift up to 25 pounds
  • reliable and punctual
  • customer service oriented
  • ability to maintain confidentiality
  • professional demeanor
  • knowledge of basic administrative procedures
  • ability to work independently
  • positive attitude
What we offer:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • income protection
  • Paid Time Off
  • Work-life balance

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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