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We are looking for a dedicated and customer-focused Receptionist to join a nonprofit organization in South San Francisco, California. As the first point of contact, you will play a vital role in ensuring smooth day-to-day operations and providing exceptional service to visitors and clients. This is a long-term contract position offering an opportunity to contribute meaningfully to the community. This is a graveyard shift 11:30pm and ends in the morning at 7:00am. The shifts are on the weekends.
Job Responsibility:
Welcome visitors warmly and ensure a well-organized front desk presence
Manage incoming packages, distribute mail, and assist with food deliveries and donations
Perform accurate data entry to maintain records and ensure efficient operations
Provide support during breaks and lunches, ensuring seamless coverage
Help clients with medication needs and restock supplies in common areas
Check clients in and out, conduct bed checks, and monitor facility rounds both indoors and outdoors
Enforce facility rules, issue notices when necessary, and handle basic conflict resolution
Maintain high standards of customer service and contribute to a friendly and organized environment
Requirements:
Minimum of one year of experience in administrative or customer service roles
Strong verbal and written communication skills to interact effectively with diverse individuals
Proven ability to manage multiple tasks and prioritize responsibilities efficiently
Detail-oriented approach to ensure accuracy in daily operations
Basic proficiency in Microsoft Office tools, including Word and Excel
Ability to work collaboratively in a team-oriented environment
Flexibility to adapt to varied responsibilities and maintain a focused and organized approach under pressure
What we offer:
medical, vision, dental, and life and disability insurance
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