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We're recruiting a Receptionist to join the Probation Service in Bedfordshire. This is a frontline role where you'll be the first point of contact for visitors, people on probation, and staff, while also supporting the safe and efficient running of the office.
Job Responsibility:
Welcome and log visitors, issue passes, and notify staff
Answer calls, emails, and basic enquiries, referring specialist queries where needed
Support building operations: mail, deliveries, stationery/PPE orders, room and desk bookings
Handle petty cash and travel warrants for people on probation
Assist with safety and security checks: fire alarms, CCTV monitoring, and act as Fire Warden/First Aider (training provided)
Provide confidential admin support: updating records, maintaining databases, and handling sensitive documents
Stay alert to safeguarding or risk issues and escalate appropriately
Requirements:
Strong customer service and communication skills
Confident with Microsoft Office (Word, Excel, Outlook)
Professional, organised, and calm under pressure
Nice to have:
Experience in criminal justice or customer-facing roles is desirable
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