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Receptionist

transact-online.co.uk Logo

Transact

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Location:
United Kingdom , London

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

32000.00 - 38000.00 GBP / Year
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Job Description:

Are you a confident communicator with a passion for delivering exceptional service? If so, Transact is looking for a proactive and personable Receptionist to be the first point of contact for our clients, financial advisers, and visitors – both over the phone and in person. As a key member of our front-of-house team, you will operate our central switchboard, efficiently triaging and directing incoming calls to the appropriate internal teams. You’ll also provide a warm and professional welcome to all visitors, ensuring a seamless and positive experience from the moment they arrive.

Job Responsibility:

  • Answer and direct incoming calls promptly and professionally
  • Triage queries and transfer calls to the appropriate departments
  • Manage high call volumes while maintaining a calm and courteous manner
  • Provide basic information to callers as required
  • Greet and welcome visitors, ensuring a professional first impression
  • Liaise with internal staff and building security to coordinate visitor access
  • Maintain a tidy and organised reception area
  • Adhere to visitor management and security procedures
  • Provide general administrative assistance to support daily operations
  • Assist with hosting and coordinating visitor meetings

Requirements:

  • A-C GCSEs in English and Maths or equivalent (essential)
  • Proficiency in Microsoft Office (Word, Outlook, Excel)
  • Minimum 1 year in a switchboard or relevant role (essential)
  • Experience operating a telephone system
  • Experience in financial services or a corporate environment
  • Positive, ‘can-do’ attitude
  • Friendly and approachable with excellent interpersonal skills
  • Team player with strong multitasking abilities
  • Reliable, punctual, and professional
What we offer:
  • Company discretionary bonus
  • Excellent pension contributions
  • Attractive staff share scheme
  • BUPA health insurance
  • Buying and selling of annual leave
  • Sponsorship of relevant professional qualifications

Additional Information:

Job Posted:
March 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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