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We are looking for a friendly and detail-oriented Receptionist to join our team on a contract basis in Minneapolis, Minnesota. As the first point of contact for guests and students, you will play a key role in creating a welcoming atmosphere while ensuring smooth communication and assistance. This position offers an opportunity to engage with a diverse community in a non-profit environment.
Job Responsibility:
Greet visitors, students, and guests warmly and provide a welcoming first impression
Assist guests with directions to various facilities, including classrooms, restrooms, performance halls, and studios
Respond to inquiries regarding organization events, schedules, and general information
Manage incoming calls using a multi-line phone system and direct calls to the appropriate departments
Ensure accurate and timely communication by addressing inbound inquiries effectively
Maintain a clean and organized reception area to uphold a detail-oriented appearance
Collaborate with team members to support operational needs and enhance the visitor experience
Utilize Microsoft Office Suite and Teams to manage schedules and correspondence
Offer exceptional customer service by addressing concerns and resolving issues promptly
Provide administrative support as needed to ensure smooth front desk operations
Requirements:
Proven experience in customer service or receptionist roles
Proficiency in handling multi-line phone systems and managing inbound calls
Familiarity with Microsoft Office Suite and Teams
Strong interpersonal skills with the ability to create a welcoming and approachable environment
Excellent verbal and written communication skills
Ability to multitask and prioritize tasks effectively in a busy environment
Detail-oriented and organized, ensuring accuracy in information provided
Positive attitude and commitment to delivering exceptional service
What we offer:
medical, vision, dental, and life and disability insurance