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Receptionist

elior.co.uk Logo

Elior UK

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Location:
United Kingdom

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

27422.72 GBP / Year
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Job Description:

Lexington Reception Services (LRS) is about providing excellent service to our clients and their guests. We attract the very best people to drive service excellence and tap into the latest technology to deliver outstanding customer service. Working closely together with our clients we provide a bespoke, sophisticated and first-class concierge-style service that reflects the environment expected by our client’s community.

Job Responsibility:

  • To greet all visitors and employees of the client in a professional, friendly, and efficient way
  • To organize the reception area and all public areas, maintaining the best image of the client
  • Cover the client's switchboard by answering and diverting calls in a professional manner, taking messages where necessary, and managing reporting of the switchboard system
  • To keep all relevant paperwork up to date and accurate
  • Manage all the meeting room bookings efficiently and ensure the best Utilisation of all spaces
  • Confirm meeting room bookings and hospitality catering, ensuring all room bookings are correct and up to date
  • Issue passes in a quick and efficient manner and ensure all security aspects of visitor control are adhered to
  • Manage the visitor and room booking system
  • Look after essential Reception and Meeting Room stock
  • Cover the client’s UK Switchboard
  • Complete all necessary reports, orders and other administrative tasks relating to Switchboard and Reception
  • Undertaking overtime when requested
  • Ensure cleanliness and maintenance of all Front of House areas
  • Ensure the security of all Front of House areas
  • Be aware of all Health and Safety issues or concerns in the Front of House area and report any issues
  • Communicate with the Front of House Manager any new, ongoing, or potential issues and complaints
  • Support the training of new team members
  • Carry out any reasonable task asked of you by any member of the management team

Requirements:

  • 2–3 years of experience in a similar high-profile corporate environment, 5-star hotel hospitality, luxury retail, or luxury travel
  • Higher education diploma and advanced academic qualification required
  • Professional and well-presented with integrity and a positive, can-do attitude
  • A multitasker with a sense of urgency
  • Able to work quickly while maintaining attention to detail
  • Approachable and helpful with excellent communication skills
  • Passionate about delivering exceptional service and taking responsibility for your contribution to the team
  • Experience of working to tight deadlines in a fast-paced environment
  • A flexible approach
  • Able to prioritize a busy workload
What we offer:
  • Free, tasty meals
  • Flexible working
  • 28 days of holiday (31 after two years)
  • Leave for life’s important moments
  • Paid volunteering days
  • Career development and learning opportunities
  • Mental health support and wellbeing perks
  • Pension schemes and life assurance
  • Exclusive discounts on entertainment, leisure, and travel

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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