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We are looking for an organized and personable Receptionist to join our team on a contract basis in Cleveland, Ohio. This role is vital in creating a welcoming environment for visitors and ensuring smooth communication processes within the organization. The ideal candidate will possess strong multitasking abilities and excellent interpersonal skills.
Job Responsibility:
Answer and transfer calls using a multi-line phone system to ensure prompt and accurate communication
Greet and assist visitors, providing a warm and detail-oriented first impression
Handle incoming and outgoing mail, ensuring timely distribution and organization
Maintain and update spreadsheets to track relevant information and improve efficiency
Process payments and manage related documentation with accuracy
Keep the reception area organized and presentable at all times
Assist with administrative tasks to support the team as needed
Requirements:
Proven experience in receptionist duties, showcasing strong organizational and communication skills
Familiarity with using multi-line phone systems and managing high call volumes
Ability to operate switchboards handling up to 10 phone lines effectively
Proficiency in answering inbound calls in a detail-oriented and courteous manner
Availability for part-time hours and flexibility to adapt to scheduling needs
Strong attention to detail when managing payments and maintaining records
Comfortable using spreadsheets and basic office software
Exceptional interpersonal skills to provide excellent customer service
What we offer:
medical, vision, dental, and life and disability insurance