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We are offering a short-term contract employment opportunity for a Receptionist for a CPA firm located in Honolulu, Hawaii. As a Receptionist, you will be the first point of contact for our clients and will be responsible for providing customer service, managing our multi-line phone system, and handling data entry tasks.
Job Responsibility:
Serving as the first point of contact for all customers and visitors, ensuring a positive and welcoming experience
Managing a multi-line phone system, routing calls as necessary and answering customer inquiries
Delivering top-notch customer service, resolving any issues promptly
Undertaking data entry tasks, ensuring accuracy and efficiency in maintaining customer records
Handling email correspondence with professionalism, responding to queries and forwarding messages as appropriate
Overseeing mail processing duties, including receiving, sorting, and distributing incoming mail
Utilizing Microsoft Word for various administrative tasks, from drafting correspondence to creating reports
Ensuring the reception area is tidy and presentable, with all necessary stationery and material available
Requirements:
At least 1 year of experience in a similar receptionist role
Demonstrated experience with multi-line phone systems
Exceptional customer service skills and detail-oriented phone manner
Proficient in data entry tasks, ensuring accuracy and efficiency
Familiarity with email correspondence and ability to handle detail-oriented interactions
Strong interpersonal skills with a friendly and engaging attitude
Proficiency in Microsoft Word for document creation and management
Experience in mail processing, including receiving, sorting, and distributing mail
What we offer:
medical, vision, dental, and life and disability insurance