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As a Receptionist, you will play a key role within the Receptionist team. Reporting to the Assistant Receptionist Supervisor, you are the first point of contact for all incoming calls from clients, employees and the general public. Ensuring the experience provided is seamless, welcoming, professional, aligned to the highest standards required by JLL and our client is paramount.
Job Responsibility:
Manage the telephone console, receive and divert incoming calls
Receive, greet, guide visitors including co-ordination with employees
Responsible for maintaining telephone registers
Responsible for maintenance and upkeep of the front office/ reception area – clean and presentable at all times
Administer meeting and conference room bookings
Distribute of internal and external mails throughout the office and coordinate with courier companies to handle outbound mails and parcels
Monitoring and ensure pantries and mailroom are clean and tidy
Maintain records for office supplies and services order expenses and assist in invoice processing
Co-ordinate the printing of business cards
Responsible for ensuring availability of magazines/ brochures and directory signage
Provide a Helpdesk service, maintain Helpdesk Tracker and escalate calls to the Facilities Manager depending on urgency
Provide assistance in general administrative activities and any other duties as assigned by
Co-ordinate and assist with local office events
Contribute information of inclusion in the Monthly Report submitted to
Utilize the systems of to effectively manage contractors and report on their performance
Ensure compliance of regulations / requirements of management
Requirements:
Diploma or above with relevant experience
Certificate in Secretarial, Business Studies, or equivalent