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Receptionist

United States, Cambridge · Job Posted February 13, 2026
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Job Description

We are looking for a detail-oriented Receptionist to join our team in Cambridge, Massachusetts. In this role, you will act as the first point of contact for visitors and provide essential administrative support to ensure smooth daily operations. This is a long-term contract position offering an excellent opportunity to grow within a dynamic and supportive environment.

Job Responsibility

  • Greet visitors and ensure proper check-in procedures are followed, including issuing visitor badges
  • Serve as the primary contact for event guests, managing check-ins and providing assistance as needed
  • Create and manage work orders to support operational needs
  • Issue parking passes to visitors and employees in accordance with procedures
  • Answer and direct calls using a multi-line phone system, ensuring clear and effective communication
  • Organize and maintain files for easy access and retrieval
  • Schedule and coordinate appointments to support business activities
  • Handle email correspondence promptly and efficiently
  • Utilize Microsoft Office tools, including Word, Excel, and Outlook, to perform administrative tasks effectively

Requirements

  • Proven experience with multi-line phone systems and attentive call handling
  • Strong customer service skills with the ability to interact effectively with diverse groups
  • Proficiency in Microsoft Office applications, including Excel, Outlook, and Word
  • Demonstrated ability to manage multiple tasks with accuracy and attention to detail
  • Excellent organizational skills to maintain files and schedules efficiently
  • Effective interpersonal skills for building positive relationships with guests and team members
  • Ability to handle email correspondence in a clear and timely manner
  • Prior experience with data entry and administrative tasks is preferred

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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