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We are looking for a detail-oriented Receptionist to join our team in Cambridge, Massachusetts. In this role, you will act as the first point of contact for visitors and provide essential administrative support to ensure smooth daily operations. This is a long-term contract position offering an excellent opportunity to grow within a dynamic and supportive environment.
Job Responsibility:
Greet visitors and ensure proper check-in procedures are followed, including issuing visitor badges
Serve as the primary contact for event guests, managing check-ins and providing assistance as needed
Create and manage work orders to support operational needs
Issue parking passes to visitors and employees in accordance with procedures
Answer and direct calls using a multi-line phone system, ensuring clear and effective communication
Organize and maintain files for easy access and retrieval
Schedule and coordinate appointments to support business activities
Handle email correspondence promptly and efficiently
Utilize Microsoft Office tools, including Word, Excel, and Outlook, to perform administrative tasks effectively
Requirements:
Proven experience with multi-line phone systems and attentive call handling
Strong customer service skills with the ability to interact effectively with diverse groups
Proficiency in Microsoft Office applications, including Excel, Outlook, and Word
Demonstrated ability to manage multiple tasks with accuracy and attention to detail
Excellent organizational skills to maintain files and schedules efficiently
Effective interpersonal skills for building positive relationships with guests and team members
Ability to handle email correspondence in a clear and timely manner
Prior experience with data entry and administrative tasks is preferred
What we offer:
medical, vision, dental, and life and disability insurance