Receptionist

• To provide an effective and comprehensive reception service
• Greet enquirers and respond to in person, telephone, e-mail and written enquiries
• elicit their needs and offer information, advice and guidance in line with exceptional customer service
• Maintain security and safeguarding for the college by ensuring all visitors sign into the sky visitor system and notify appropriate staff members when visitors have arrived, in accordance to the college visitor policy
• Proactively seek and maintain a system of accurate and current information likely to be given in answer to a customer question
• Assist with keeping the reception area an attractive and welcoming environment
• Accurately record lost property in accordance with the college lost property policy
• Provide information on the range of courses available, course fees and funding
• Offer information on payment options, course locations, timetables etc.

English and Maths grade C and above

• One Selfie Day per year
• Contributory salary pension scheme (Local Government)
• Continuing Professional Development for all staff
• Laptop Salary Sacrifice Scheme
• Cycle to Work Scheme
• Private Healthcare Scheme
• £500 Refer a friend and earn a reward
• Subsidised cafes - at both campuses
• Employee Assistance Programme – Staff have access to this programme. It is a free and strictly confidential short-term counselling and support service (up to six meetings after an initial assessment session with a qualified counselor)
• The College offers an eye sight test for anyone who meets the criteria as described within the Health and Safety (Display Screen Equipment) Regulations
• Progressive family friendly policies (exceeding statutory requirements) that supports a health work/life balance, all staff are entitled to request flexible working
• Discounted treatments at the Academy, Bath Campus
• Free parking at the Somer Valley Campus in Radstock