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Humana Logo Humana · Office Administration

Receptionist

United States, Orlando 38000.00 - 45800.00 USD / Year · Job Posted June 15, 2026
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Job Description

Become a part of our caring community. The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors to attend to all callers/visitors promptly. The Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments.

Job Responsibility

  • Operate a switchboard or multi-line phone and maintain long distance call logs
  • Take and distribute accurate messages
  • Greet visitors and determine the nature of their visit, issues visitor passes and maintain visitor logs
  • Alert appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
  • Respond to routine inquiries from internal or external sources such as our location, hours of operation, phone numbers, and email address
  • May include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages
  • Limit decisions to defined parameters around work expectations, quality standards, priorities and timing, and works under close guidance and within established guidelines with minimal opportunity for deviation

Requirements

  • High School Diploma or GED
  • 1 year or more of experience working in a Healthcare setting preferred but will consider candidates with a Customer Service background in Retail Hospitality, Call Centers
  • Excellent customer service
  • Team player
  • We consider this role patient-facing and runs the Tuberculosis (TB) screening program. If selected for this role, we will require you to screen for TB
  • Value-based care model experience
  • Knowledge of Medical Terminology
  • Experience with EMR Systems (Electronic Medical Records)
  • Bilingual in English and Spanish

Nice to have

  • Value-based care model experience
  • Knowledge of Medical Terminology
  • Experience with EMR Systems (Electronic Medical Records)
  • Bilingual in English and Spanish

What we offer

  • Bonus incentive plan
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement savings plan
  • Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
  • Short-term and long-term disability
  • Life insurance
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