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We seek a Receptionist who embodies a cheerful demeanour and can create a welcoming first impression for Softcat. A Receptionist is a cultural ‘ambassador' who lives and promotes Softcat values every day. They always offer excellent customer service and create a great place to work or visit for employees and guests alike. This is an onsite role based in our head office in Marlow.
Job Responsibility
Reception Duties such as front of house, customer, guest and vendor greeting and always ensuring a welcoming reception area
Event Support and Experience: Assisting local departments and partners with delivering fantastic, engaging, employee focused events
Support delivery of FM-related operational activities working in partnership with third-party service providers and in-house teams to meet the business and occupancy needs
Assist the Workplace manager with the delivery of hard services i.e., HVAC, Plumbing, Electrical
Facilitate and undertake ad-hoc daily event requests by local departments
Ensure Fire Warden, First Aid and Manual Handling lists etc
are up to date and adequate cover is maintained
Ensure signage is correct, compliant, and updated i.e., Fire, maintenance, etc
Requirements
Excellent customer service skills
Ability to communicate effectively through Microsoft Office suite
Highly organised and resourceful
Good oral and written communication skills
Ability to handle multiple tasks and prioritise effectively