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We are looking for a welcoming and organized Receptionist to support daily front-desk operations for an automotive business in Battle Creek, Michigan. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys interacting with customers, managing schedules, and keeping administrative tasks on track. The person in this role will help create a positive first impression while ensuring visitors, calls, and appointment activity are handled efficiently. 100% onsite, M-F.
Job Responsibility
Welcome customers and visitors upon arrival, confirm their information, and ensure a smooth check-in experience
Coordinate and arrange appointments, maintaining an accurate schedule and communicating updates as needed
Answer incoming calls on a multi-line phone system, respond to routine questions, and route inquiries to the appropriate team members
Accept payments when needed and handle basic cash transactions with accuracy and professionalism
Prepare, organize, and maintain receipts and related front-office records for daily operations
Guide customers to the proper department or contact based on the nature of their visit or request
Perform data entry tasks to keep customer details, appointment information, and administrative records current
Support general reception and clerical duties that help the front office run smoothly throughout the day
Requirements
At least 1 year of experience in a receptionist, front-desk, or customer-facing administrative role
Ability to manage a multi-line phone system while maintaining a courteous and attentive demeanor
Experience with appointment coordination and calendar scheduling in a busy environment
Strong communication skills with the ability to answer questions clearly and assist a wide range of customers
Basic cash-handling ability and attention to detail when processing receipts or related records
Accurate data entry skills and comfort working with administrative information
Reliable organizational skills with the ability to prioritize tasks and maintain an orderly front desk