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360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Receptionist

United Kingdom, Belfast · Job Posted February 16, 2026
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Job Description

Our hotel voco Belfast an IHG Hotel, part of The iNUA Collection is looking for a passionate and professional Receptionist to join our team. First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Receptionist who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.

Job Responsibility

  • Kicking off truly memorable guest experiences with the warmest of welcomes
  • Acknowledging IHG Rewards Club members and returning guests in person or over the phone
  • Taking, managing, and receiving payments for guest bookings
  • Making the check-in and check-out process feel swift and seamless
  • Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
  • Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations

Requirements

  • Communication skills
  • Problem-solving skills
  • Fluency in the local language
  • Good grasp of reading, writing, basic maths and computer skills

Nice to have

Extra language skills

What we offer

  • Competitive salary and benefits package- your salary will increase after one years service
  • Discounts across IHG Hotels & Resorts- WORLDWIDE, including 50% off Food & Beverage experiences when you stay
  • Enhanced Pension - We match up to 5%
  • Life Assurance
  • Company Maternity & Paterntity
  • Earn IHG Points for Tripadvisor Incentives
  • Colleague of the Month/ Annual Value Awards
  • Be part of a prestigious hotel collection renowned for exceptional service
  • Access to employee discounts for you, your family and friends
  • Learning and development opportunities- including NVQs
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