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We are looking for an entry level Receptionist to support daily front desk operations for an organization serving a detail-oriented, high-end client base in Cleveland, Ohio. This Contract position is ideal for someone who enjoys creating a positive first impression, communicating clearly, and maintaining an organized office environment. The role is fully onsite and offers an excellent opportunity for an entry-level candidate who brings strong customer service skills and a detail-oriented approach.
Job Responsibility
Welcome guests and clients in a courteous, attentive manner while ensuring a strong first impression at the front desk
Manage incoming calls through a multi-line phone system, directing inquiries accurately and responding with clarity and care
Receive mail, packages, and deliveries, and ensure items are routed promptly to the appropriate internal contacts
Maintain shared hospitality areas, including the kitchen and coffee station, so they remain clean, orderly, and consistently stocked
Support day-to-day reception activities by monitoring the front office area and helping keep common spaces presentable
Provide attentive customer service to visitors and internal staff by addressing routine questions and coordinating basic front desk needs
Requirements
Prior experience in reception, front desk support, customer service, or another visitor-facing role is preferred
Strong verbal communication skills with the ability to interact confidently and effectively with guests and colleagues
Experience handling inbound calls and navigating a multi-line phone system effectively
A detail-oriented presentation and a welcoming, service-oriented demeanor suited for a business-facing environment
Solid organizational skills with careful attention to cleanliness, restocking, and detail management
Ability to work fully onsite in Cleveland, Ohio and maintain appropriate business attire at the front desk