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JLL Logo JLL · Office Administration

Receptionist

Turkey, Ankara · Job Posted February 20, 2026
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Job Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Responsibility

  • Take ownership of the internal and external visitor experience
  • Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries
  • Receive, direct and relay telephone, email and other queries via front of house
  • Greet, assist and direct candidates/new hires/visitors and the general public appropriately
  • Continual awareness of all onsite events
  • Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas
  • Undertake physical setup of meeting and event spaces
  • Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables
  • Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems
  • High awareness of local area services such as shops, restaurants, hotels and transport
  • Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events
  • Provide timely, accurate & personalized response to meetings and events enquiries
  • Work flexibly in different settings as part of a the team
  • Coordinate the daily updating of room booking displays
  • Play a key part in supporting onsite space audits and walk-the-store processes
  • Support and cover other facilities team services as required, such as Trouble Ticket requests, incoming/outgoing mail and courier services, site inspections, and one-off or administrative tasks

Requirements

  • Experience in reception, concierge or related field
  • Fluency in English and local language
  • Strong PC literacy and proven ability to manage daily activities using various systems
  • Very high attention to detail
  • Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal
  • Ability to maintain professionalism at all times and be an ambassador of the team
  • Be an excellent team player with the want to go above and beyond for each other

Nice to have

  • Previous catering or hospitality experience
  • Previous experience of working within a high profile corporate environment
  • Facilities Management exposure
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