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We are looking for a detail-oriented and approachable 2ND SHIFT (3pm-pm) Receptionist to join our team at a non-profit organization in Minneapolis, Minnesota. This long-term contract position involves creating a welcoming environment for students and visitors while delivering exceptional customer service. If you thrive in a front-facing role and enjoy connecting with people, this opportunity is ideal for you.
Job Responsibility:
Greet students and visitors warmly, ensuring they feel welcomed upon arrival
Provide accurate information about room locations, including performance halls, classrooms, restrooms, and studios
Handle incoming calls efficiently, using a multi-line phone system to address inquiries
Offer assistance to guests with questions or concerns in a courteous and detail-oriented manner
Use Microsoft Suite and Teams to manage administrative tasks and communications
Maintain a tidy and organized reception area to uphold a detail-oriented image
Collaborate with team members to ensure seamless daily operations
Represent the organization positively by being friendly, approachable, and attentive
Assist with scheduling and room reservations when needed
Uphold confidentiality and integrity in all interactions
Requirements:
Previous experience in a receptionist or customer service role
Proficiency in Microsoft Office Suite and Teams
Ability to manage a multi-line phone system effectively
Strong interpersonal skills with a welcoming and friendly demeanor
Excellent verbal communication and problem-solving abilities
High level of organization and attention to detail
Capability to work independently while supporting team efforts
Commitment to maintaining a detail-oriented and courteous attitude
What we offer:
medical, vision, dental, and life and disability insurance