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Due to our rapid expansion, Elegant Knitting International (Pvt) Ltd, located in Biyagama EPZ, is seeking a pleasant, well-organized, and customer-focused Receptionist to join our growing team. This role is vital in creating a positive first impression of the organization while ensuring smooth front-office operations, effective communication, and administrative support across the factory.
Job Responsibility:
Greet and welcome visitors in a courteous and professional manner
Manage the front desk, telephone calls, and direct inquiries to the relevant departments
Receive, record, and distribute incoming mail, documents, and courier items
Maintain visitor registers and issue visitor passes in accordance with company procedures
Coordinate meeting room bookings and support meeting arrangements when required
Handle general administrative tasks and support HR and Administration functions
Maintain cleanliness and organization of the reception area at all times
Assist with documentation, filing, and basic office coordination tasks
Ensure confidentiality and professionalism in all interactions
Requirements:
G.C.E. Advanced Level qualification or Diploma in Administration or similar qualification will be an added advantage
1–2 years of experience as a Receptionist or in a similar front office role (manufacturing environment preferred)
Good communication skills in English and Sinhala (Tamil will be an added advantage)
Pleasant personality with a professional appearance and positive attitude
Good interpersonal skills with the ability to handle visitors and inquiries confidently
Basic computer literacy (MS Word, Excel, and email)
Ability to multitask and work independently with minimal supervision
High level of integrity, punctuality, and attention to detail