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Optegra has an exciting new opportunity for an experienced Receptionist/Administrator to join our amazing and supportive team in our in our prestige private Central London Eye Hospital. You will be part of a multi-disciplined team contributing to the activity of the Patient Services Team.
Job Responsibility:
Providing cover at the main hospital reception
Being the first point of contact for patients and all other hospital visitors both in person and over the telephone
Greeting patients and visitors at reception in a professional manner
Supporting the Patient Services Team by assisting with patient queries before, and following consultation, billing
General administration support to Patient Services team
Requirements:
Experience of working in a front of house/face to face customer service role
Experience of customer billing/accounts
Excellent interpersonal skills
Well organised, able to prioritise and cope well with pressure
Excellent administrative skills and attention to detail
Effective written and oral communication skills
Ability to act as a resource for colleagues & staff
Good IT skills ie good working knowledge of Microsoft Office including: Outlook, Excel, Word, PowerPoint
Nice to have:
Private Healthcare experience is desirable
What we offer:
Pension
33 days annual leave inclusive of bank holidays
Private Health
Generous matched pension contributions
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family
Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing