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OysterLink Logo OysterLink · Office Administration

Receptionist

United States, Louisville 18.00 USD / Hour · Job Posted January 06, 2026
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Job Description

StoryPoint Middletown is a reputable senior living community located at 500 Meridian Hills Drive in Middletown, Kentucky. Known for delivering exceptional care and an engaging lifestyle for senior residents, StoryPoint Middletown combines innovative services with a welcoming environment that supports the health, happiness, and well-being of its community members. This full-service senior living facility is committed to creating a vibrant living space where residents feel valued and supported through personalized assistance and social activities. The organization takes pride in fostering an atmosphere of respect and compassion, ensuring each resident experiences a high standard of living and care.

Job Responsibility

  • Answer all telephone calls and properly transfer calls to the appropriate department
  • Daily resident check in
  • Answering routine telephone inquiries
  • Greet all residents and guests in a courteous and professional manner
  • Provide 1440 experience to our senior residents
  • Distribute applications to prospective employees
  • Refer all prospective residents and families to the Leasing Team
  • Sort and deliver all mail, internal messages and packages to residents and staff
  • Knowledge of resident apartments, in-house facilities and local information
  • Reserve the private dining area for residents and guests
  • Collect work orders and information for the maintenance director
  • Know emergency call system and emergency procedure (fire, medical, and police)
  • Perform all accountabilities in a timely and efficient manner following company policies and procedure
  • Work independently in a professional atmosphere
  • Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken
  • Assist with accounting duties as assigned by Property Administrator
  • Dress in a professional manner and wear name tag
  • As a receptionist, always maintain a positive attitude which supports team performance and productivity

Requirements

  • High school diploma or equivalent
  • One to three years related experience and/or training
  • Excellent Microsoft Office skills
  • Strong interpersonal and communication skills
  • Ability to work independently and as part of a team
  • Knowledge of office equipment and telephone systems
  • Ability to manage multiple tasks efficiently
  • Attention to detail and professionalism

What we offer

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • income protection
  • Paid Time Off
  • work-life balance benefits
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