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StoryPoint Middletown is a reputable senior living community located at 500 Meridian Hills Drive in Middletown, Kentucky. Known for delivering exceptional care and an engaging lifestyle for senior residents, StoryPoint Middletown combines innovative services with a welcoming environment that supports the health, happiness, and well-being of its community members. This full-service senior living facility is committed to creating a vibrant living space where residents feel valued and supported through personalized assistance and social activities. The organization takes pride in fostering an atmosphere of respect and compassion, ensuring each resident experiences a high standard of living and care.
Job Responsibility:
Answer all telephone calls and properly transfer calls to the appropriate department
Daily resident check in
Answering routine telephone inquiries
Greet all residents and guests in a courteous and professional manner
Provide 1440 experience to our senior residents
Distribute applications to prospective employees
Refer all prospective residents and families to the Leasing Team
Sort and deliver all mail, internal messages and packages to residents and staff
Knowledge of resident apartments, in-house facilities and local information
Reserve the private dining area for residents and guests
Collect work orders and information for the maintenance director
Know emergency call system and emergency procedure (fire, medical, and police)
Perform all accountabilities in a timely and efficient manner following company policies and procedure
Work independently in a professional atmosphere
Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken
Assist with accounting duties as assigned by Property Administrator
Dress in a professional manner and wear name tag
As a receptionist, always maintain a positive attitude which supports team performance and productivity
Requirements:
High school diploma or equivalent
One to three years related experience and/or training
Excellent Microsoft Office skills
Strong interpersonal and communication skills
Ability to work independently and as part of a team
Knowledge of office equipment and telephone systems