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We are looking for a welcoming and organized Receptionist to support daily front-desk operations in Cleveland, Ohio. This Long-term Contract position is ideal for someone who enjoys being the first point of contact for visitors and callers while keeping the reception area running smoothly. The role requires strong communication skills, attention to detail, and the ability to manage multiple incoming calls with efficiency.
Job Responsibility
Greet visitors and provide a courteous, detail-oriented first impression for everyone entering the office
Manage a multi-line phone system by answering, screening, and directing incoming calls to the appropriate contacts
Handle a steady flow of inbound calls while maintaining accuracy and a positive customer service approach
Take clear messages and relay information promptly to team members when calls cannot be transferred directly
Support general front-desk activities, including monitoring the reception area and assisting with routine administrative tasks
Coordinate phone coverage during assigned part-time hours and ensure consistent responsiveness throughout the shift
Requirements
Prior experience in a receptionist or front-desk support role
Ability to operate a multi-line switchboard or phone system with several active lines
Strong verbal communication skills and a courteous telephone manner
Proven ability to manage inbound calls efficiently in a fast-paced setting
Reliable organizational skills with attention to detail and follow-through
Availability to work a part-time schedule in Cleveland, Ohio
Comfortable interacting with visitors, employees, and callers in an office environment