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We are looking for a detail-oriented and personable Receptionist to join our team in Buffalo, New York. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong organizational and customer service skills to contribute to a dynamic work environment. The ideal candidate will be the first point of contact for visitors and callers, ensuring a positive experience while managing administrative responsibilities efficiently.
Job Responsibility:
Greet visitors warmly and assist them with inquiries or direct them to the appropriate personnel
Manage multi-line phone systems, answering inbound calls promptly and courteously
Coordinate daily administrative tasks, including scheduling and document management
Maintain a clean and organized reception area to uphold a detail-oriented image
Provide exceptional customer service by addressing concerns and offering solutions
Utilize Microsoft Office tools to create reports, manage emails, and maintain records
Support internal teams by distributing messages and coordinating appointments
Assist with light clerical duties, such as filing and data entry
Collaborate with team members to ensure smooth office operations
Requirements:
Proven experience in receptionist or administrative roles, showcasing excellent interpersonal skills
Proficiency in managing multi-line phone systems or switchboard operations
Strong knowledge of Microsoft Office, including Word, Excel, and Outlook
Ability to deliver outstanding customer service in all interactions
Attention to detail and organizational skills to manage multiple tasks effectively
A demeanor that creates a positive first impression
Computer literacy and ability to quickly learn new software tools
Capability to work independently and as part of a team in a fast-paced environment
What we offer:
Medical, vision, dental, and life and disability insurance
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