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We are looking for an experienced Receptionist to provide a professional and efficient service in our Norwich Office. The ideal candidate will be confident and proactive with excellent communication and interpersonal skills. This is a diverse role, which will suit a highly organised person skilled in all aspects of office administration, as you will be assisting other staff and partners with administration duties when required. The successful candidate will be personable with a range of skills to include high quality telephone answering and call handling, with emphasis on speed and accuracy, knowledge of Microsoft Office and experience of working under pressure.
Job Responsibility:
Answering incoming calls, directing clients to the appropriate member of staff, and taking or emailing detailed messages when required
Greeting and welcoming visitors, ensuring they feel supported and directing them to the correct locations while responding to any enquiries
Supporting the smooth running of office operations by organising incoming and outgoing post and ensuring meeting rooms are clean, tidy, and prepared for use
Maintaining a professional reception area, including keeping the desk and surrounding space clean and presentable
Completing general administrative tasks as required to support the wider team
Requirements:
Excellent communication skills
Positive can-do attitude
Experience of greeting clients face to face
What we offer:
A generous holiday scheme starting at 25 days holiday increasing by 1 day each year to 28 days after 3 years of service
Life Assurance of 4x your basic salary
Salary Sacrifice Pension scheme
Enhanced Maternity, Paternity, adoption and shared parental leave benefits
Holiday Buy Back Scheme
Long Service Awards
Westfield Health Cashplan
1 Volunteering Day for your chosen charity each year