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Receptionist

United States, Albany Employment contract 22.00 - 24.00 USD / Hour · Job Posted July 03, 2026
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Job Responsibility

  • Greet and assist guests in a warm, welcoming, and professional manner
  • Provide directions, mall directories, and information on stores, events, and promotions
  • Assist with guest services such as gift card sales, stroller/wheelchair rentals, and lost & found
  • Handle guest inquiries, concerns, and complaints with a solution-oriented approach
  • Support marketing initiatives, events, and promotions within the center
  • Maintain a clean, organized, and well-stocked concierge desk
  • Coordinate with security and management as needed to ensure a safe environment
  • Track and report guest interactions and feedback

Requirements

  • 3+ year of customer service, hospitality, or retail experience preferred
  • Strong communication and interpersonal skills
  • Positive attitude with a passion for delivering outstanding service
  • Ability to multitask and stay organized in a fast-paced environment
  • Basic computer skills and familiarity with point-of-sale systems
  • Flexible availability, including evenings, weekends, and holidays

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