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The Radisson BLU Hotel, part of The iNUA Collection is now looking for a passionate and professional Receptionist to join our team. As the first point of contact for our valued guests, you will play a pivotal role in ensuring a memorable and positive experience.
Job Responsibility:
Welcome guests with a warm and friendly smile, ensuring a positive first impression
Efficiently check-in and check-out guests, processing payments and adhering to all company procedures
Provide exceptional customer service, addressing guest inquiries and resolving any issues promptly and professionally
Manage switchboard operations, directing calls and providing information to guests
Maintain a well-organised reception area, ensuring cleanliness and tidiness
May assist with administrative tasks, such as filing and photocopying
Requirements:
Previous experience in a hospitality setting, preferably within a hotel environment
A genuine passion for exceeding guest expectations and delivering exceptional service
Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds
Strong organisational skills with a keen eye for detail
Proficiency with PMS like HotSoft and/or Opera
What we offer:
Competitive salary and benefits package
Opportunity to work within a dynamic and supportive team
Be part of a prestigious hotel collection renowned for exceptional service
Gym and Pool free membership
Access to employee discounts for you, your family and friends