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Receptionist

hc-one.co.uk Logo

HC-One

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Location:
United Kingdom , Heaton Moor

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

12.60 - 13.10 GBP / Hour
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Job Description:

As a Receptionist you will be the friendly face of the HC-One Care Home, responsible for meeting and greeting all visitors including new enquirers, friends and family members of residents, health & social care professionals and members of the local community. You will be responsible for dealing with all types of enquiries and as the first point of contact for our customers, you will provide advice and support both face to face and over the telephone. When joining HC-One you will support the Home Manager and Administrator in clerical duties, maintaining accurate filing whilst working to deadlines. With responsibility for ensuring daily and weekly tasks are completed in a timely manner, you will be expected to use your initiative and will be happy working independently.

Job Responsibility:

  • Meet and greet all visitors
  • Deal with all types of enquiries
  • Provide advice and support both face to face and over the telephone
  • Support the Home Manager and Administrator in clerical duties
  • Maintain accurate filing whilst working to deadlines
  • Ensure daily and weekly tasks are completed in a timely manner

Requirements:

  • Experience as a receptionist
  • Experience in giving excellent customer service
  • Professional and friendly manner over the telephone and face to face
  • Ability to recognise signs of possible abuse, harm or neglect
  • Ability to seek appropriate advice and report concerns, including escalation if action is not taken
  • Attendance at safeguarding training appropriate to role
What we offer:
  • Paid Enhanced DBS/PVG
  • Free uniform
  • Nutritious meal available during a shift of eight hours or more
  • Company pension scheme
  • 28 days annual leave inclusive of bank holidays
  • Group life assurance cover
  • Wagestream - financial wellbeing and flexible access to pay as you need it
  • Award-winning learning and development and support to achieve qualifications
  • GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
  • An opportunity to learn from experienced colleagues as part of an outstanding and committed team
  • Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
  • Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme
  • Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
  • An attractive refer a friend scheme of up to £1000 per referral, depending on the role

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Parttime
Work Type:
On-site work
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