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We are looking for a dedicated Receptionist to join our team on a contract basis in Grand Rapids NT, Michigan. In this role, you will be responsible for maintaining smooth front desk operations and providing excellent customer service. This is a great opportunity to contribute to a dynamic environment within the construction industry.
Job Responsibility:
Manage and operate a multi-line phone system, ensuring all inbound calls are answered promptly and directed appropriately
Serve as the first point of contact for visitors, providing a welcoming and attentive experience
Maintain the reception area, ensuring it remains organized and presentable at all times
Assist with administrative tasks such as scheduling appointments, handling correspondence, and updating records
Communicate effectively with team members and clients to address inquiries and provide information
Monitor and manage switchboard operations, handling up to 10 phone lines efficiently
Support part-time reception duties as needed, ensuring consistent coverage during peak hours
Uphold company standards for high-quality service in all interactions
Coordinate with internal teams to ensure smooth office operations and resolve any issues promptly
Provide assistance with any additional tasks assigned by management
Requirements:
Previous experience in a receptionist role, preferably in a fast-paced environment
Proficiency in handling multi-line phone systems and switchboard operations
Strong communication skills, both verbal and written, with a friendly and detail-oriented demeanor
Ability to multitask and prioritize tasks effectively under pressure
Familiarity with basic administrative functions and office equipment
High level of organizational skills and attention to detail
Flexibility to work part-time hours as required by the position
Commitment to maintaining confidentiality and a detail-oriented approach when handling sensitive information
What we offer:
medical, vision, dental, and life and disability insurance