Receptionist

• Welcome patients upon arrival, assist with the check-in process, and provide a courteous first impression at the front desk
• Schedule appointments, update the calendar, and reach out to patients to confirm upcoming visits or appointment changes
• Enter and maintain patient information in the office system with a strong focus on accuracy, confidentiality, and completeness
• Receive payments, process routine front office transactions, and support completion of standard administrative documents
• Act as a communication link between patients and clinical team members to help ensure timely and organized follow-up
• Keep the reception area neat, well organized, and inviting for patients and visitors throughout the day
• Answer inbound calls, respond to basic questions, and direct inquiries to the appropriate staff when needed
• Manage multiple priorities in a fast-paced setting while maintaining attentive service and strong organizational control

• At least 2 years of experience in a receptionist, front desk, or similar administrative support role
• Previous experience in a medical office or patient-facing healthcare setting is preferred
• Strong interpersonal skills with a detail-oriented, friendly, and service-oriented approach
• Comfortable using computers, Microsoft applications, and office software for scheduling and record entry
• Ability to answer inbound calls clearly and effectively while handling patient questions with care
• Strong organizational skills with the ability to multitask effectively in a busy office environment
• High attention to detail and accuracy when managing records, appointments, and payments

Previous experience in a medical office or patient-facing healthcare setting

• medical, vision, dental, and life and disability insurance
• 401(k) plan