Receptionist

• Act as the first point of contact for tenants at the main reception desk
• Manage day-to-day queries
• Coordinate with contractors and oversee on-site activities
• Oversee maintenance requests to ensure the building runs smoothly and efficiently
• Assist in the day-to-day management of the property
• Ensure compliance with Health & Safety and statutory legislation
• Contribute to audit preparation and documentation
• Maintain high standards of facilities management across all sites
• Provide guidance to Surveyors where appropriate
• Use computer applications such as Word, Excel, and database systems proficiently

• Customer Service Excellence - Confident and professional when dealing with tenants, contractors, and visitors
• Strong Communication - Clear and effective verbal and written communication skills
• Organisation & Time Management - Ability to manage multiple tasks, prioritise workload, and meet deadlines
• Problem Solving - Proactive in identifying issues and implementing practical solutions
• Attention to Detail - Thorough in handling administrative tasks, documentation, and compliance checks
• Team Collaboration - Works well within a team and supports colleagues to ensure smooth building operations
• Health & Safety Awareness - Basic understanding of H&S procedures and willingness to develop knowledge further
• Basic working knowledge of Microsoft Office
• Proactive approach to facilities and property management

Health & Safety Awareness - Basic understanding of H&S procedures and willingness to develop knowledge further (advantageous)

• Pension scheme
• Private medical
• Career progression