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We are looking for an organized and personable Receptionist to join a team on a contract basis in Wilmington, Delaware. This role will support the office during the busy tax season, ensuring smooth operations and excellent customer service. If you thrive in a detail-oriented environment and enjoy multitasking, this position may be a great fit for you.
Job Responsibility:
Manage front desk operations, including greeting visitors and directing them to appropriate personnel
Operate and maintain a multi-line phone system to answer and transfer calls efficiently
Handle inbound calls, providing accurate information or forwarding inquiries as needed
Ensure the reception area remains tidy and welcoming for clients and staff
Assist with administrative tasks such as scheduling, filing, and data entry
Provide support to the team during peak periods, ensuring timely communication and organization
Maintain confidentiality and a high standard of conduct when handling sensitive information
Collaborate with other departments to ensure seamless office operations
Requirements:
At least 2 years of experience in a receptionist or similar role
Proficiency in using Office software, including Word, Excel, and Outlook
Strong ability to manage and operate multi-line phone systems effectively
Excellent communication and interpersonal skills to interact with clients and colleagues
Ability to multitask and prioritize duties in a fast-paced environment
Demonstrated professionalism and attention to detail
Availability to work Monday through Friday during standard business hours
Nice to have:
Familiarity with switchboard operations is preferred
What we offer:
medical, vision, dental, and life and disability insurance