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We are looking for an organized and detail-oriented Receptionist on a contract basis in Lancaster, Pennsylvania. In this role, you will serve as the first point of contact for visitors, ensuring a welcoming and efficient reception experience. This position also involves a variety of administrative and clerical tasks to support daily office operations.
Job Responsibility:
Greet and assist visitors, determining their needs and directing them to the appropriate department or staff member
Manage incoming calls using a multi-line phone system, ensuring prompt and courteous communication
Perform data entry tasks and handle clerical duties such as filing, processing mail, and managing correspondence
Schedule appointments, coordinate meetings, and reserve conference rooms as required
Maintain accurate and accessible records of office operations and resources
Address minor issues or complaints, escalating complex concerns to the appropriate personnel
Keep the reception area tidy, organized, and stocked with necessary materials like brochures and forms
Requirements:
Previous experience as a receptionist or in a similar front-desk role
Proficiency in managing multi-line phone systems and handling inbound calls
Strong organizational skills with attention to detail, particularly in data entry and record keeping
Excellent communication skills, both written and verbal, with a detail-oriented approach
Ability to multitask effectively while maintaining a high level of accuracy
Familiarity with clerical duties such as scheduling, correspondence, and filing
Capable of addressing customer concerns and resolving minor issues promptly
What we offer:
medical, vision, dental, and life and disability insurance