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Receptionist

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Beacon Hill

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Location:
United States of America , Kansas City

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

18.00 - 19.00 USD / Hour
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Job Description:

We are seeking a polished and service‑driven Experience Services Receptionist to support front‑of‑house operations, create exceptional first impressions, and ensure a seamless experience for all visitors, employees, and guests. This role requires strong communication skills, a hospitality‑focused mindset, and the ability to stay organized and proactive in a dynamic workplace environment.

Job Responsibility:

  • Warmly welcome and assist all guests, visitors, and employees, ensuring a professional and memorable arrival experience
  • Manage visitor check-ins, issue badges, and maintain accurate registration and security protocols
  • Serve as the central point of contact for inquiries related to services, amenities, wayfinding, and building functions
  • Maintain a clean, organized, and polished front desk and lobby area that reflects high service standards
  • Monitor shared inboxes, manage incoming calls, and direct inquiries appropriately while prioritizing in-person interactions
  • Collaborate with onsite workplace, facilities, engineering, and mailroom teams to support daily operations and upcoming events
  • Create work orders for custodial, maintenance, safety, and security needs using the appropriate systems
  • Support meeting and event logistics, including weeks with large-scale visitor activity
  • Identify and escalate potential risks related to privacy, security, or operational disruptions
  • Provide general administrative support, maintain updated phone lists, and assist with transportation arrangements
  • Contribute ideas to enhance the workplace experience and support best-in-class service delivery

Requirements:

  • Strong verbal and written communication skills
  • Excellent customer service and interpersonal abilities
  • Highly organized with strong multitasking and time-management skills
  • Proactive problem-solver with a hospitality-driven approach
  • Previous experience in reception, hospitality, or other client-facing roles preferred
  • Experience with CMMS systems is a plus but not required
  • Professional, polished appearance suitable for a front-facing corporate environment (business professional
  • no jeans)

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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