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Are you warm, organised and passionate about delivering exceptional first impressions? Join Wellesley Hospital as a Receptionist to be the welcoming face of our hospital and provide vital administrative support across our services. As our Receptionist, you will play an essential role in creating a professional, friendly and supportive experience for everyone who visits the hospital.
Job Responsibility:
To be the first point of contact for staff and visitors at reception, answering inbound calls promptly and professionally
Transferring calls to the relevant staff or taking messages, passing these along to the relevant staff in an efficient and timely manner
Ensuring that all visitors sign in to meet the requirements of health & safety and are provided with visitors passes so they can be identified as visitors to the hospital
Ensuring that visitors leaving site have signed out so that hospital staff are aware they are no longer on site
Ensure that all keys and alarms are allocated and signed out to staff and signed back in at the end of shift/visit
Ensuring that the key management paperwork is accurately completed so that key management can be evidenced for regulatory purposes
Ensure all visitors to the Hospital read and sign the contraband item list
Complete radio response checks daily to ensure that compliance with radios are adhered to
Requirements:
Ability to always display professional conduct
Ability to establish and maintain positive working relationships
Ability to manage stressful situations
Demonstrated ability to always maintain confidentiality
Accuracy, efficiency, timeliness, and diligence are displayed in the accomplishment of all assigned duties with a minimum of direct supervision
Ability to prioritise duties and responsibilities
Experience using office software (emails, calendars, word and excel) (Essential)
GCSE certificate, Grade C or above in English, or equivalent (Essential)
What we offer:
The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave
Career development and training
Access to our Rewards & Benefits platform Ely-Vate