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Receptionist

United Kingdom, Freuchie, Cupar 10.00 - 12.21 GBP / Hour · Job Posted January 04, 2026
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Job Description

We are looking for a friendly and reliable Receptionist to be the face of the Lomond Hills Hotel. This is a crucial role where you will welcome guests, provide a seamless check-in experience, and serve as the primary point of contact until closing. You will also be a key support for our Health Club members, ensuring the smooth operation of the front desk and facilities. This role also includes providing Bar/Restaurant/Housekeeping support as and when required. If you are a proactive problem-solver with a positive attitude, we'd love to hear from you.

Job Responsibility

  • Checking guests in and out
  • Serving as the primary point of contact for all guest inquiries
  • Answering and directing phone calls
  • Responding to guest emails and online reviews
  • Providing a welcoming and helpful presence at the front desk
  • Handling basic administrative tasks as required
  • Assisting gym and swimming pool members
  • Performing basic and general maintenance checks of the swimming pool area
  • Carrying out cleaning duties to ensure the Health Club facilities are tidy and presentable for the next day
  • Providing Bar/Restaurant/Housekeeping support as and when required

Requirements

  • Over 18 years of age
  • Strong communication and customer service skills
  • Ability to work independently while also being a great team player
  • Proactive attitude with excellent attention to detail

What we offer

Employee discounts on hotel services and more

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