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We are looking for a detail-oriented and personable Receptionist to support front desk operations in the area. This long-term contract position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and creates a welcoming experience for visitors and callers. The role requires confidence handling a busy phone environment, managing incoming inquiries efficiently, and providing dependable administrative support. Spanish language skills are valuable for assisting a broader range of guests and callers.
Job Responsibility
Greet visitors warmly, direct them appropriately, and maintain an organized and efficient front desk environment
Manage incoming calls through a multi-line phone system, ensuring messages are accurate and routed to the correct departments or team members
Respond to inbound phone inquiries with courtesy and efficiency while providing clear information or escalating issues when needed
Operate a switchboard with multiple lines and balance call volume without compromising service quality
Support daily reception and clerical activities such as logging visitors, handling basic correspondence, and assisting with general office coordination
Deliver part-time front desk coverage reliably while maintaining consistent service standards throughout assigned hours
Communicate with Spanish-speaking callers or visitors when needed to help facilitate effective and inclusive service
Requirements
At least 2 years of experience in a receptionist or front desk support role
Demonstrated ability to manage a multi-line phone system in a detail-oriented office environment
Experience handling inbound calls and transferring or documenting messages accurately
Comfortable operating switchboard phone systems with multiple active lines
Strong verbal communication skills and a courteous, service-oriented approach
Ability to stay organized, manage time effectively, and handle several tasks at once
Spanish language proficiency is preferred for communication with a diverse population