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We are looking for an organized and detail-oriented Receptionist to join our team in Rockwall, Texas. In this contract role, you will serve as the first point of contact for visitors and callers, ensuring smooth and efficient front desk operations. This is an excellent opportunity for someone who excels in customer service and enjoys creating a welcoming environment.
Job Responsibility:
Greet and assist visitors, ensuring they feel welcomed and directed to the appropriate person or department
Answer and manage incoming phone calls, providing accurate information or forwarding calls as needed
Maintain the reception area, keeping it clean and organized for a neat appearance
Handle inquiries from guests and staff, offering helpful solutions or guidance
Monitor on-site visitors and ensure all safety protocols are followed
Coordinate with team members to ensure efficient communication and visitor management
Support administrative tasks such as scheduling and data entry when required
Deliver exceptional customer service to all guests and callers
Manage visitor logs and ensure records are up-to-date
Assist with other front desk duties as assigned
Requirements:
Proven experience in receptionist or front desk roles
Strong communication skills, both verbal and written
Ability to multitask and prioritize in a fast-paced environment
Proficiency with phone systems and office software
Friendly and detail-oriented demeanor with a focus on customer service
Attention to detail and ability to maintain accurate records
Capacity to handle inquiries and resolve issues effectively
High school diploma or equivalent is required
What we offer:
medical, vision, dental, and life and disability insurance