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Receptionist

United Kingdom, Glasgow 26525.00 GBP / Year · Job Posted April 20, 2026
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Job Description

At Metropolitan Gaming, we don’t just offer jobs—we create experiences. Whether it's the electric buzz of our city casinos or the slick precision of our online platform, we’re the heartbeat of high-end gaming. From the iconic Empire Casino in Leicester Square to the luxury of Metropolitan Mayfair, our ten venues across the UK and Egypt are made for those who live life full throttle.

Job Responsibility

  • Meet and greet customers, assisting with any queries
  • Ensure all customers are dealt with in an efficient and courteous manner
  • Look for opportunities to engage with customers, explaining benefits of player rewards, assisting with sign-up, and demonstrating the player rewards journey
  • Receiving and logging telephone calls and other communications to the venue

Requirements

  • Must be aged 18 or above
  • Must have the right to work in the UK
  • Must be flexible in scheduling (nights, evenings, weekends, shifts in a 24/7 trading week)
  • Must be able to spend a large portion of shift on feet working directly with the public

What we offer

  • 50% off food and beverages in all UK venues
  • Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
  • Company Sick Pay
  • Company Pension
  • Life Assurance
  • Refer a friend incentive
  • Financial advice services
  • Employee health and wellbeing services
  • Virtual GP Services
  • Season Ticket Loans
  • Employee assistance program: A confidential helpline providing 24/7 advice and counselling
  • Cycle to work scheme

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