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Receptionist

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JLL

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Location:
Turkey , Istanbul

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Responsibility:

  • Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience
  • Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries
  • Receive, direct and relay telephone, email and other queries via front of house
  • Greet, assist and direct candidates/new hires/visitors and the general public appropriately
  • Continual awareness of all onsite events, to ensure visitor experience is personalized and optimized
  • Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail
  • Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations
  • Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured
  • Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces
  • High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers
  • Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events
  • Provide timely, accurate & personalized response to meetings and events enquiries
  • Work flexibly in different settings as part of a the team
  • Coordinate the daily updating of room booking displays in line with local/regional processes
  • Play a key part in supporting onsite space audits and walk-the-store processes
  • Support and cover other facilities team services as required, such as Trouble Ticket requests, incoming/outgoing mail and courier services, site inspections, and one-off or administrative tasks

Requirements:

  • Experience in reception, concierge or related field
  • Previous catering or hospitality experience is desirable
  • Excellent people skills and ability to interact with a wide range of client staff and demands
  • Previous experience of working within a high profile corporate environment
  • Facilities Management exposure would be beneficial
  • Fluency in English and local language
  • Strong PC literacy and proven ability to manage daily activities using various systems
  • Very high attention to detail
  • Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal
  • Ability to maintain professionalism at all times and be an ambassador of the team
  • Be an excellent team player with the want to go above and beyond for each other

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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