Receptionist

• Greet, welcome, and direct visitors in a detail-oriented manner
• Efficiently manage incoming phone calls, screen and forward them as required
• Handle daily mail, deliveries, and couriers, ensuring they are received and sorted
• Update calendars, schedule meetings, and appointments as needed
• Carry out additional receptionist duties including filing, photocopying, collating, and faxing
• Assist in streamlining office operations and procedures
• Provide accurate information to queries in-person or via phone/email
• Ensure office security by adhering to safety procedures and managing access via the reception desk
• Develop an understanding of the organization’s programs and services to respond to inquiries effectively
• Support fundraising activities and events when required
• Uphold the mission and goals of the non-profit organization in all tasks

• Minimum of 1 year of experience in a receptionist role or similar position
• Proficiency in answering a multi-line phone system
• Excellent customer service skills and a friendly demeanor
• Experience in data entry and maintaining accurate records
• Ability to handle email correspondence professionally and promptly
• Strong interpersonal skills and ability to interact with clients and staff
• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience in organizing files and maintaining a tidy workspace
• Ability to schedule appointments and manage calendars effectively

Fluency or proficiency in Spanish is desirable

• medical
• vision
• dental
• life and disability insurance
• eligibility to enroll in company 401(k) plan