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Wilson Sonsini has an immediate opening for a full-time Receptionist in our New York office. This is a key front-facing role, as the Receptionist is the first point of contact for clients, visitors, and employees. The ideal candidate will present a professional and courteous image while providing exceptional service and support to ensure all requests are addressed promptly and effectively. This is a new position added to support our growing office and conference center. The individual in this role will work closely with our existing receptionist to ensure consistent front desk coverage, seamless client service, and smooth coordination of reception duties.
Job Responsibility:
Greet and assist clients, guests, vendors, and employees in a courteous and professional manner
Direct and escort clients and visitors to the appropriate meeting room
Answer and screen incoming calls via Microsoft Teams, redirecting or taking messages as necessary
Monitor the New York office reception inbox
Assist clients with general inquiries about the firm’s services and procedures
Schedule and confirm conference room and hoteling reservations within the New York office
Handle catering requests for internal and client meetings
assist with processing catering invoices
Assist with on-site meetings to ensure all needs are met and address real-time guest requests
Distribute and track temporary employee access cards
Enter all visitors into the building security and visitor management systems
Maintain a tidy, welcoming, and professional reception area at all times
Assist with special projects as assigned by attorneys or the Office Administrator
Perform additional tasks as needed to support daily office operations
Requirements:
High school diploma or equivalent required
associate’s degree or higher preferred
2+ years of reception or customer service experience, preferably in a law firm or professional office environment
Excellent verbal and written communication skills
Strong organizational skills and the ability to multitask in a fast-paced environment
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment
Professionalism and discretion when handling sensitive or confidential information
Ability to remain calm under pressure and respond with a client-service mindset
Reliability, punctuality, and strong attention to detail
Flexibility to work occasional overtime or adjust schedule as needed
Nice to have:
Friendly and approachable demeanor
Strong sense of teamwork and a service-oriented mindset
Sound judgment, proactive attitude, and strong problem-solving skills
What we offer:
Highly competitive salary and benefits package
Discretionary year-end merit bonus based on performance
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