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Join Our Team as a Receptionist! Are you interested in joining one of Tampa Bay’s Top Workplaces (for 12 years running!) that provides on-the-job training and a fun, high-energy atmosphere? If you said yes, then look no further! As a Receptionist, your primary responsibility is to ensure every incoming call is answered live and handled in a brief, purpose-driven manner. You’ll gather accurate information from callers and confidently route them to the correct person or department, following our established call-handling protocols.You’ll also assist with small, assigned projects as needed. This is a fast-paced, rewarding role where accuracy, professionalism, and efficiency matter — and there’s never a dull moment!
Job Responsibility:
Answer all incoming calls promptly with a warm, professional greeting
Collect and verify caller information to ensure accurate call routing
Follow call-handling protocols to deliver a consistent caller experience
Calmly and professionally assist unhappy or frustrated callers and connect them with the right team member
Support the team with light administrative or special projects as assigned
Work closely with other receptionists and the broader PostcardMania team
Requirements:
A natural, pleasant, and professional phone voice
Comfortable speaking on the phone all day as the primary job function
Strong attention to detail and accuracy
Solid computer skills
Excellent time management and reliability
Ability to handle high call volume while staying calm and friendly
Team-oriented and able to work well with others
What we offer:
Medical, Dental, Vision & Life Insurance
401(k), Short- and Long-Term Disability, Accident & Critical Illness
Paid vacation time that increases with longevity
Six paid holidays (New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas)