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In the role of Receptionist, you will be responsible to provide office support for the Community.
Job Responsibility:
Provide office support for the Community
Resident Relations – answer questions, complete onboarding tasks, solve problems and provide solutions that are beneficial for both resident and community
Aid residents, family members and/or vendors with questions/concerns and direct them to the appropriate person/place in the community
Answer incoming calls and greet walk in traffic in a polite professional manner
Assist potential residents by completing initial discovery, answering general questions and scheduling appointments for follow up with the sales leader
making sure to direct/pass messages to the appropriate party
Complete discovery sales calls as needed and schedule appointments for the sales leader
Provide back up support and assistance to the Enrichment Coordinator as needed
Suggest and drive resident, visitor and guest participation in completing the survey questionnaire
General Community Paperwork – responsible for mail, marketing packets, menus, print schedules, thank you cards, mass market emails, etc.
Keep staff and resident records current
May perform other duties as needed and/or assigned.
Requirements:
High School diploma or GED
Previous experience providing office support preferred
Thorough knowledge of Microsoft Office Suite and ability to quickly learn other programs
Proven customer service skills
Effective communication skills, both written and verbal
Self-starter, team player, not afraid to jump in and assist where needed.
What we offer:
Competitive Pay
Paid Holidays & PTO
Comprehensive Health Plans (medical, vision, and dental coverage, company paid short term and long term disability, voluntary benefits such as critical illness coverage)
Career Advancement Opportunities
Tuition Reimbursement (up to $5,250 a year)
Employee Loyalty Rewards Program
Retirement Savings Plan with Employer Match (Traditional 401(k) and Roth options, 50% match after one year of service)