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Receptionist

aimbridgeemea.com Logo

Aimbridge Hospitality EMEA

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Location:
Ireland , Dublin

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Responsibility:

  • As a member of the Front office team, you will be the first and last point of contact for our guests, ensuring a smooth check in/out process for all.
  • You’ll ensure the Front Office Manager is kept fully aware of any relevant feedback from guests and other departments and maximise room occupancy and use up-selling techniques to promote hotel services and facilities.
  • Importantly you’ll ensure constant compliance with hotel security, fire regulations and all health and safety legislation.
  • As an integral part of our hotels operational team, you’ll offer support to colleagues across all areas of the business to ensure a first class guest experience.

Requirements:

  • Communication skills: You will be required to interact with guests, colleagues, and other stakeholders daily. Excellent communication skills, both verbal and written, are essential to ensure effective communication and provide excellent customer service.
  • Organizational skills: You will be responsible for managing guest reservations, checking guests in and out, and ensuring the smooth flow of operations at the front desk. Good organizational skills will help you manage your workload efficiently.
  • Attention to detail: Inaccurate information or mistakes in bookings can lead to unhappy guests, lost bookings, and revenue. You should be detail-oriented to ensure that all guest information is accurate, and all bookings are processed efficiently.
  • Technical skills: You’ll have basic computer skills, including proficiency in Microsoft Office, email, and internet use. Additionally, some experience with hotel management software systems such as Opera or Fidelio will be an added advantage.
  • Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards
What we offer:
  • Industry leading training and leadership development opportunities
  • Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
  • 24/7 access to our employee assistance programme
  • Staff meals on duty
  • Employee of the month incentives
  • Starting salary above national minimum wage
  • Career and lifestyle breaks – Allowing you to take time off for key life events.
  • Free staff parking

Additional Information:

Job Posted:
May 04, 2026

Expiration:
May 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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