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We are looking for a welcoming and organized Receptionist to support daily front-desk operations in Buffalo, New York. This contract opportunity is ideal for someone who enjoys creating a positive first impression, managing administrative tasks efficiently, and providing dependable support to both visitors and staff. The role requires strong communication skills, sound judgment, and confidence using Microsoft Office tools in a fast-paced office setting.
Job Responsibility:
Greet visitors, clients, and staff courteously while managing the front desk and maintaining a detail-oriented reception area
Handle incoming calls through a multi-line phone system, direct inquiries to the appropriate contacts, and take accurate messages when needed
Provide day-to-day administrative support by coordinating appointments, responding to email communications, and assisting with general office tasks
Enter and update information accurately, organize records, and maintain orderly filing systems for easy access to documents
Support food pantry activities as needed, including assisting with coordination and basic administrative tasks related to service delivery
Use Microsoft Word, Excel, and Outlook to prepare correspondence, track information, and manage scheduling needs
Promote a courteous and respectful environment by responding to questions promptly and assisting internal and external contacts with care
Requirements:
Prior experience in a receptionist, front desk, or customer-facing administrative role
Comfortable managing a multi-line phone system and handling a high volume of calls with professionalism
Strong customer service and interpersonal skills with a pleasant, respectful, and approachable demeanor
Solid computer proficiency, including Microsoft Word, Excel, and Outlook
Accurate data entry skills and the ability to maintain organized files and records
Ability to schedule appointments, manage competing priorities, and stay organized throughout the workday
Clear written and verbal communication skills with attention to detail and follow-through
What we offer:
Medical, vision, dental, and life and disability insurance