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This is an exciting opportunity to join a fast-paced and growing organisation. We're looking for a Receptionist for our Brent New Beginnings service. As New Beginnings Receptionist you will be the 'first face of the service', providing a warm and professional welcome for service users, professionals, and all other stakeholders. You will, alongside others in your team, support with taking calls, processing mail, maintaining service supplies and record keeping. You will play a key role in promoting the New Beginning service. We are looking for someone that is excited to work in this service user facing role, someone that has the ability to make individuals feel safe and welcomed every time they attend; supporting them make changes to their life for the better. This is not just a job – you'll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more.
Job Responsibility:
Provide a warm and professional welcome for service users, professionals, and all other stakeholders
Support with taking calls
Processing mail
Maintaining service supplies and record keeping
Play a key role in promoting the New Beginning service
Help people rebuild their lives, reconnect with their family and friends, return to work or education
Requirements:
Compassion
Good communication skills
Ability to stay calm under pressure
Good listener
Stays curious
Excited to work in a service user facing role
Ability to make individuals feel safe and welcomed