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We are looking for a skilled and personable Receptionist to join our team in Cohoes, New York. In this role, you will serve as the first point of contact for visitors and employees, ensuring a welcoming and detail-oriented environment. You will handle a variety of administrative tasks while maintaining organization and efficiency in a fast-paced setting. This is a long-term contract position offering stability and opportunities for growth.
Job Responsibility:
Provide a warm and detail-oriented greeting to clients, guests, and employees upon arrival
Assist in achieving management goals by completing assigned tasks and meeting performance metrics
Coordinate visitor registration with lobby security and ensure hosts are notified promptly
Maintain a clean and organized reception area, adhering to established procedures and safety standards
Manage meeting room bookings via the client web portal and communicate setup requirements to the Conference Center Coordinator
Prepare meeting rooms by assisting with setup, breakdown, and basic IT support when needed
Support mailroom operations as directed, including sorting and distributing mail and packages
Handle administrative duties such as photocopying, printing, shipping, and arranging courier services
Document and communicate team actions, irregularities, and ongoing needs to ensure seamless operations
Direct visitors to the appropriate contacts and maintain effective communication across teams
Requirements:
At least 2 years of experience in customer service or a related field
Proficiency in using Microsoft Office tools such as Excel, Word, and PowerPoint
Strong organizational and communication skills, with fluency in English both written and verbal
Ability to perform light physical tasks, including walking and carrying small packages
Familiarity with reception duties, security protocols, and clerical tasks
Skill in handling switchboard operations and directing visitors effectively
Nice to have:
Experience with courier services and mailroom processes is a plus
Demonstrated interpersonal skills and a customer-focused approach to problem-solving
What we offer:
medical, vision, dental, and life and disability insurance