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Receptionist

sheffieldchildrens.nhs.uk Logo

Sheffield Children's NHS Foundation Trust

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Location:
United Kingdom , Sheffield

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

25272.00 GBP / Year
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Job Description:

Permanent | Part Time - 18-30 hours per week, working as part of a team of 3 receptionists on a rota basis. In 2026, Sheffield Children's will open the National Centre for Child Health Technology (NCCHT) at The Spark -- the first facility of its kind in the UK and a major step in our ambition to lead globally in child health research and innovation. This £24.2m, purpose-built centre at the Sheffield Olympic Legacy Park will drive the next generation of technology, treatments and models of care. We are looking for a professional and welcoming first point of contact for visitors to the site. You will manage enquiries, take and relay messages, and coordinate room and car-parking bookings to ensure a smooth visitor experience. The role will also require occasional evening or weekend working on a rota basis.

Job Responsibility:

  • Provide front-of-house and general administrative support, including managing messages, visitors, post and deliveries
  • Book and prepare rooms, arrange parking, and support building access as a key holder
  • Log and report maintenance issues and liaise with Estates, Security and site management
  • Maintain accurate filing systems and monitor stationery stock, placing orders as needed
  • Support the NCCHT management team with scheduling and general admin tasks
  • Manage website enquiries and ensure timely responses or escalation
  • Coordinate access badge permissions with IT and Estates
  • Assist with new starter inductions and work collaboratively to support a smooth patient and visitor experience

Requirements:

  • Recognised Level 2 qualification in business admin or equivalent experience
  • Experience of working in a fast paced, varied and busy role
  • Experience of answering queries confidently, directing people as necessary
  • Experience of working with electronic systems and processes
  • Excellent communication skills including confident telephone manner
  • IT literate with good knowledge of Microsoft packages including Word, Excel and e-mail systems
  • Good time management skills with the ability to prioritise work according to deadlines
  • Excellent attention to detail and accuracy
  • To demonstrate an understanding of GDPR / Data Protection Act
  • Flexible and adaptable, able to respond to changing priorities or urgent requests
  • Positive and helpful attitude when supporting colleagues, tenants, patients, and visitors
  • Respectful and considerate, promoting a welcoming environment for all building users
What we offer:
  • Generous annual leave and pension schemes
  • Health and wellbeing programmes
  • Exclusive discounts

Additional Information:

Job Posted:
May 17, 2026

Expiration:
May 19, 2026

Employment Type:
Parttime
Work Type:
On-site work
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