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Warm, enthusiastic, and dedicated individual to join award-winning team as a Receptionist - Bank at Hampstead Court Care Home. Making a positive impact on residents’ lives every day. Part of a close-knit team that values respect, compassion, and a shared commitment to exceptional care.
Job Responsibility:
Offer professional, high-quality customer service as the first point of contact
Provide a range of administrative services
Answering the telephone and responding to enquiries at reception
Redirecting calls to relevant staff and recording messages
Completing reception-related administration
Maintaining databases
Providing administrative assistance as required by the General Manager
Maintaining the general tidiness of the reception area
Liaising with Housekeeping to ensure standards are maintained
Requirements:
Excellent communication skills both verbal and written
Confident in using computers
Positive, friendly, and welcoming attitude
Previous exposure to problem-solving and client complaints
Live values of caring, supportive, honest, respectful and accountable